Frequently Asked Questions
Everything you need to know about your gear and your order.
How do I choose the right size dryrobe® for me?
The dryrobe® is designed to be oversized to allow room for changing inside. We recommend choosing based on your height rather than your build. Please refer to our detailed Size Guide on the product page to find your perfect fit.
What is the difference between the Advance Long Sleeve and Short Sleeve?
The Long Sleeve version provides maximum warmth and coverage for extreme conditions or long periods outdoors, while the Short Sleeve offers more freedom of movement and is ideal for quicker changes in milder weather.
How should I wash and care for my dryrobe®?
We recommend washing your dryrobe® inside out with a technical garment cleaner or non-bio detergent. Avoid fabric softeners and do not tumble dry; instead, hang it to dry at room temperature to preserve the waterproof coating.
What is your return policy for online orders?
We offer a 30-day return policy for all items in their original, unused condition with tags attached. Simply use our online returns portal to generate a label and send your item back for a refund or exchange.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
Is the dryrobe® fully waterproof?
Yes, the outer shell is made from 100% waterproof and windproof fabric with heat-sealed seams, designed to keep you dry and warm in the harshest weather conditions.